FAQ

Every asset carries its own record against the thing itself — service history, warranty, install date and cost. Point at the appliance and the record is there, not in a departed manager’s inbox.

Every asset and location can carry a tag. Staff scan or tap it with any phone — no app, no login — and the scan logs a report that is geo-tagged, timestamped and tied to that asset’s service history.

Yes. Tenants and guests submit by WhatsApp or SMS — they just text a number. The message is parsed, enriched with asset context, and routed into the work order queue with its urgency already triaged.

Vendors work in a scoped portal and see only the work orders and asset data assigned to them. Bids, approvals, site access and photo sign-off are all required before an invoice can be processed.

It answers questions about the building from its own records, drafts work orders, summarises maintenance history and flags anomalies. It reads the property you point it at, not a generic dataset.

Hotels, multifamily, offices, retail chains, shopping malls, gas stations, warehouses, campuses, hospitals, senior living, gyms, convention centres and parking. If a building has assets, Clickpad runs it.