Forecourt checks are carried out constantly and recorded as a pass. The value is not in the pass, though — it is in the small thing the inspector noticed and mentioned on the way past, which goes nowhere because there is no field for it. Six months on, the display is unreadable, and a screen that could have been swapped on a quiet morning becomes an urgent job on a busy forecourt. In the twin the finding stays open on the dispenser it was found on, until somebody does something about it.
The question is who last inspected pump 3. The record answers with a name and a date: Marcus Adeyemi, site maintenance, four days ago. The skimmer check was clear and the seals intact, the nozzle and hose were serviceable, the breakaway is in date — and there is one dead pixel on the display. That last line is the one that matters later, so the copilot offers to schedule the screen replacement now, while it is still a quiet job rather than an unreadable pump.