Repaired.ai, your building’s AI agent
Repaired.ai knows the building and handles what it needs.
Text it when something breaks. It knows your equipment, its repair history and its warranties. It finds a vendor, gets you a price and follows up until the job is done.
Repaired.ai
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It already knows
Standing at a dead unit wondering who touched it last?
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Ask Repaired.ai. It knows who serviced each machine, what it cost and whether it is still covered. Nobody types that in. Every job adds to the record.
Live today
Say it out loud
Things people actually text it.
No categories, no forms, no job number. You send the sentence you would have said to a person, and Repaired.ai works out the rest.
ac in 103 is dead
It knows Room 103 has a PTAC, asks for the label if the model is not on file yet, and has two vendors who service it. 47 other rooms use the same unit.
how much carpet for floor 4
18,420 sq ft, measured off the actual surfaces rather than paced out. With waste, the number you actually order.
who serviced the rooftop unit last time
Every vendor who has touched it, what they did and what it cost. You stop being the filing cabinet.
is the combi oven still under warranty
Parts and labour run out on different days, and different companies owe you each one. Check before you pay for a repair you already own.
[photo] what is this and is it urgent
Send the picture instead of describing it. It tells you what it is looking at, and whether it waits until Monday.
412 shower isn’t draining
Logged against the room, with the note that maintenance cleared the same drain 61 days ago. On the third time it flags a camera inspection.
what should this cost
What the same work has run across your portfolio, before you approve anything.
how many filters are due this month
186, with last cycle’s price beside it to compare against.
remind me before the elevator inspection
Built off the equipment actually on site, on the interval that equipment requires. You get the nudge, not the bill.
[invoice.pdf]
Filed against the asset, read straight off the document. If a line is unclear it asks you one question rather than handing you a form.
what have we spent on this property this year
Split by trade, with the record behind every line.
water through the ceiling in 214
It knows the isolation valve for that stack and dispatches inside your emergency policy. Any hour.
Start to finish
Four steps, and you only do the first one.
You text it
One sentence, a photo or a document. iMessage, SMS or WhatsApp. Nothing to install.
It works out what you meant
Which property, which asset, what was done to it last time and what is still covered.
The work gets done around you
Written up properly, the right vendor found and priced, the follow-ups chased. You are not in that part.
It comes back for your yes
Options side by side, in plain words, with the price. Anything above your limit waits until you pick one.
Two halves
It knows the building. It goes to bat for you.
It remembers every machine, so nobody has to. When something needs doing, it writes the job up, finds the right people and follows up until it is done.
It remembers so nobody has to
Every asset, every repair, every warranty date and every invoice, kept against the thing itself.
- Which rooftop unit you own, down to model and serial
- When it was last serviced, by whom, and what it cost
- Whether it is still covered, before you pay for a callout
- Where the isolation valve is, in words anyone can follow
It goes and gets it done
Say what is wrong in your own words. It writes the job up and gets quotes you can compare side by side.
- Vendors sourced and compared against one scope
- When somebody goes quiet, Repaired.ai gets back on them
- Scheduled around occupancy, not around the contractor
- Nothing is booked or spent beyond the limits you set
The threads
One message in. Repaired.ai takes it from there.
Six example conversations, from simple to advanced. Each stays in one thread, on phone or web.
Repaired.ai
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Repaired.ai
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Today 12:12
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Repaired.ai
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Repaired.ai
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Repaired.ai
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Repaired.ai
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Live today the records, the answers and the vendor work. Next texting.
How it actually works
Why not a work-order form?
Every facilities team has one, and nobody fills it in properly. It makes the person reporting the problem do the sorting.
asks you to already know
- which category the problem belongs to
- which asset and which room
- how urgent it is on someone else’s scale
- which trade it should go to
asks Repaired.ai to work it out
- you describe what you noticed
- it matches that to the asset already on file
- it asks the one or two questions that matter
- it opens the job and keeps the history
Who this is for
Four people who recognise themselves.
You inherited the building.
Nothing is written down, and the person who knew where everything was has left. Photograph what is there and Repaired.ai builds the record as you go.
You run several sites.
The same equipment, the same failures, and no shared memory between them. One record format across all of them, and the second site costs nothing to add.
Your team texts you at eleven at night.
Every report already arrives as a message. None of them land anywhere. Now each one opens against the exact asset, with its history attached.
You are tired of being the dispatcher.
Chasing the quote, chasing the date, chasing the contractor who said Tuesday. Repaired.ai takes the chasing and hands the decisions back.
Straight answers
The questions people ask first.
Can we use Repaired.ai today?
How do we message it?
How does it know about our rooftop unit if nobody told it?
Do we need a 3D model first?
What will it cost?
Does it spend money on our behalf?
Who sees our building information?
What about a full renovation or a PIP?
Two products, one record
Where Repaired.ai sits.
Repaired.ai is the agent you text. It works inside BuiltOS, which runs your building. BuiltOS adds a 3D model if you want one.
Commercialfor your businessRun the building: assets, work orders, vendors and spend, no 3D model needed. Repaired.ai is the agent you text.
See BuiltOS Commercial