Commercialfor your business
Say what is wrong. It writes the work order.
Every unit, its repairs and warranties, and next year’s budget, for every building you own. Report by QR tag or text: no app, no login.
01 / 04Pick one below
Four jobs, one record
Assets, work orders, warranties and CapEx on the same record. It works without a 3D model too, using QR tags and texts.
01 · AssetsEvery unit, where it sits
Condition, expected life, warranty and service history, on the thing itself.
02 · Work ordersSay what is wrong
Treadmill 01 stops mid-session. The issue lands on its record, and the work order is raised from there.
03 · WarrantiesCovered, or not
Ask, and it answers from the record: the paint’s warranty ran out four months ago.
04 · CapExRepair or replace
What a unit has cost so far, against what replacing it costs today.
- A guest-room doorCloser adjusted, hinge lubricated
- The sign out frontThe work order names the part that is failing
- Room 502’s AC unitUnder warranty to June 2027, and its costs
One hotel. 318 assets on the plan. Four moments from its record.
Guest-room doors, public areas, the spa and the signs out front are all on the plan of Hampton Inn and Suites. Four things it has recorded, each on the right asset. Read the case study
Guest room door
[Moment 1]
A guest says the door slams. It lands on that door.
When a guest says the door slams and their key is sometimes refused, the complaint lands against that door’s history instead of arriving on its own.
Closer adjusted · hinge lubricated · peephole replaced · reader firmware updated
Sign, front elevation
[Moment 2]
The sign out front is flickering. It knows which part.
Asked why, Repaired.ai answers from the property’s register. The pattern points at the driver rather than the lamp, so the work order is raised for the part that is actually failing.
Raised for the part that is actually failing
Text it, scan it, call it. It lands on the right asset.
A guest, by textRoom 502
Lands on the AC unit in Room 502 at Hampton Inn and Suites, beside its warranty and its costs.
A customer, by QR tagPump 2
Lands on Pump 2’s card reader at Esso, grouped with the two reports before it.
- QR tag
- Text
WhatsApp- ☎ Call 1-833-BUILTOS
Add a building
BuiltOS works from day one, using QR tags, texts and work orders. You do not need a 3D model to start.
The record fills
Every machine gets its own record, pinned where it sits.
Say what is wrong
Scan the tag on the thing that is wrong, text the building or call. No app and no login.
Plan the year
CapEx planning reads the same register: the assets, their ages, their histories and the work already done to them.
Step 1 of 4
Recorded at Hampton Inn and SuitesWe map your first property, set up the asset registry and get the tags out. Setup support runs through the trial, with live training for the team that will run it day to day.
Step 2 of 4
Recorded at McDonald’sCondition, age, warranty and every service visit. What the record does not know yet is written down as a gap, so the holes are closed on the next visit rather than rediscovered on the next fault.
Step 3 of 4
Recorded at EssoRepaired.ai finds the asset, reads its history and warranty, and writes the work order. What to fix, who does it, how urgent. Each vendor sees only the jobs you assign them, and signs off with photos before they can invoice.
Step 4 of 4
Recorded at ShellSee what each machine has cost so far and what replacing it would cost today. The years ahead are planned against what is recorded rather than against what is remembered.
From the first building to next year’s budget
From drawings to a working building
Four steps, from a 2D drawing set to a technician tapping the machine in front of them. Play each one.
Case studies. Open any one.
Each one is its real 3D model, running on the record.
A flickering light, traced to the part that is actually failing.
Hampton Inn and Suites Hotels · 318 assets logged
A repeat fault the record recognised before anyone else did.
Burger King Quick service · 132 assets logged
McDonald’s Quick service · 174 assets logged
The one problem the inspector flagged stays open until it is fixed.
Shell Fuel and convenience · 210 assets logged
The interval was six months. The last visit was fourteen months ago.
Sheetz Fuel and convenience · 245 assets logged
Three reports in six days, all landing on one dispenser.
Esso Fuel and convenience · 226 assets logged
Built for buildings that cannot stop.
If a building has assets, BuiltOS runs it.
Getting started, asked and answered.
How quickly can we go live?
We map your first property, set up the asset registry and get the tags out. Setup support runs through the trial, so your team is trained before day one.
Does it need a 3D model?
No. BuiltOS works on any building, using QR tags and texts. Add the 3D model, and every asset you track shows up where it really is.
Does BuiltOS do the work?
No. BuiltOS coordinates the work; your vendors and licensed trades do it.
What does it connect to?
Your building, maintenance (CMMS) and finance (ERP) systems connect by API. Sensors, email, helpdesk tickets, calls and texts land in one queue. Data flows both ways, so nothing is typed twice.
How does QR and NFC reporting work?
Every asset and location can carry a tag. Staff scan or tap it with any phone — no app, no login — and the scan logs a report that is geo-tagged, timestamped and tied to that asset’s service history.
Can tenants report issues without an app?
Yes. Tenants and guests submit by WhatsApp or SMS — they just text a number. It figures out which machine it is about and how urgent it is, then opens a work order.
How does vendor management work?
Vendors work in a scoped portal and see only the work orders and asset data assigned to them. Bids, approvals, site access and photo sign-off are all required before an invoice can be processed.
Which property types does it support?
Hotels, multifamily, offices, retail chains, shopping malls, gas stations, warehouses, campuses, hospitals, senior living, gyms, convention centres and parking. If a building has assets, BuiltOS runs it.