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Fuel and convenience, every pump on the plan.

Shell, Sheetz and Esso run on BuiltOS. Here is one pump open at each.

681assets logged
3sites

01 / 03 · Fuel and conveniencePick one below

Fuel Pump 4’s record, open in the Shell model Shell · Fuel Pump 4, its record
The Esso station in 3D, with three areas marked

On the plan

Open any one from where it sits.

The pumps, the canopy, the price sign and the shop are all on the site plan, and you open any asset from where it stands. Here is Esso; Shell and Sheetz are laid out the same way.

  1. The pumpsThe eight pumps under the canopy, each with who last inspected it and when.
  2. The canopy and its lightingThe canopy, its fascia and the lighting under it.
  3. The shopThe air, water and tire filling stations, and the shop behind them.
Pump 2 lit on the Esso forecourt: three customer reports of its card reader declining chip cards, all by QR scan at the pump
Esso · Pump 2, three reports on its card reader

On the record

Three reports in six days, all on one dispenser.

At Esso, customers report a problem by scanning the code on the pump in front of them.

Asked which pump is having card reader trouble, Repaired.ai answers from the site’s register: the open reports group by the asset they were raised against, and they sit on one dispenser.

Esso · the forecourtRead the case study →

The same grouping rules the card network out, because nothing else on the forecourt has an issue open against it.

From the record

More from the record, on the right asset.

The rooftop units on the Sheetz roof, in 3D

Six months between visits. Fourteen since the last one.

Asked when the air conditioning was last serviced, Repaired.ai answers with the date of the last visit, the six-month interval it was meant to run on, and the fourteen months since.

SheetzFuel and convenience · 245 assets logged
Rooftop unit 2 at Sheetz: what it has cost, and what replacing it would

Repair or replace, before the compressor goes.

Rooftop unit 2 has cost $1,850 so far; replacing it would cost $19,500. A leak check has been put off twice, and that is what wears out the compressor.

SheetzFuel and convenience · rooftop unit 2
Fuel Pump 4 at Shell: its history and its costs

What the inspector flagged stays open.

Who last inspected a dispenser, when, and what they checked. A dead pixel on a display stays open on the dispenser it belongs to until it is scheduled.

ShellFuel and convenience · 210 assets logged

Questions

Fuel and convenience, asked and answered.

How do customers report a problem?
They scan the code on the pump or fixture in front of them, with any phone and no app, or text the site. The report lands on that asset as a work order.
How are vendors held to the work?
Each vendor sees only the jobs you assign them. They bid, get approved, get site access and sign off with photos. Only then can they invoice.
Does BuiltOS do the work?
No. BuiltOS coordinates the work; your vendors and licensed trades do it.

All questions →