Fuel and convenience, every pump on the plan.
Shell, Sheetz and Esso run on BuiltOS. Here is one pump open at each.
01 / 03 · Fuel and conveniencePick one below
Shell · Fuel Pump 4, its record

On the plan
Open any one from where it sits.
The pumps, the canopy, the price sign and the shop are all on the site plan, and you open any asset from where it stands. Here is Esso; Shell and Sheetz are laid out the same way.
- The pumpsThe eight pumps under the canopy, each with who last inspected it and when.
- The canopy and its lightingThe canopy, its fascia and the lighting under it.
- The shopThe air, water and tire filling stations, and the shop behind them.

On the record
Three reports in six days, all on one dispenser.
At Esso, customers report a problem by scanning the code on the pump in front of them.
Asked which pump is having card reader trouble, Repaired.ai answers from the site’s register: the open reports group by the asset they were raised against, and they sit on one dispenser.
The same grouping rules the card network out, because nothing else on the forecourt has an issue open against it.
From the record
More from the record, on the right asset.

Six months between visits. Fourteen since the last one.
Asked when the air conditioning was last serviced, Repaired.ai answers with the date of the last visit, the six-month interval it was meant to run on, and the fourteen months since.

Repair or replace, before the compressor goes.
Rooftop unit 2 has cost $1,850 so far; replacing it would cost $19,500. A leak check has been put off twice, and that is what wears out the compressor.

What the inspector flagged stays open.
Who last inspected a dispenser, when, and what they checked. A dead pixel on a display stays open on the dispenser it belongs to until it is scheduled.
Case studies
The sites, in full.
Eight dispensers, one service record each
Shell · 210 assetsThe record →The 3D model →The kitchen and the forecourt on one register
Sheetz · 245 assetsThe record →The 3D model →Which dispenser the reports keep landing on
Esso · 226 assetsThe record →The 3D model →Each one a 3D model and a record: eighteen case studies.
Questions
Fuel and convenience, asked and answered.
How do customers report a problem?
How are vendors held to the work?
Does BuiltOS do the work?
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